FAQ

Why should we talk?

While a critical part of business, credit/debit card and check acceptance can be confusing and costly. There are ever changing terms and rate structures that can be overwhelming. At ECA, we cut through all of the misleading offers and information that are floating around and develop programs and solutions that will help you reduce your costs, increase your revenue and enhance your profits. Furthermore, we make sure that your company is meeting the highest of security standards ‒ helping to protect your business from significant liabilities.

Who we are and how we are different

We are not a faceless sales organization. We are a local business that understands the New England marketplace. For the last 20 plus years, our management team has started and operated numerous businesses in varied industries and has strong operational experience and knowledge. We work with one customer at a time, assuring that they are receiving our full attention. We're not successful if you're not successful.

What if I already accept credit cards?

That's fine. We know that we have the best programs available. We are confident that we can save you money on your current processing and most likely help develop new ways for you to increase efficiency and profits for your business. We only need a few minutes of your time to gather some basic information necessary for our analysis of how we can help.

What if I recently signed up with a company for processing?

We are confident that we have excellent programs and innovative solutions. We believe that we can make a financial improvement in your business. The enhanced profitability will more than offset any expenses associated with terminating an existing agreement.

I've seen low discount rates and free terminals advertised in the past...what do you offer?

We don't run "specials" or artificial discount rates or offer anything that is too good to be true. We have all been around long enough to know nothing is free and if somethig sounds too good to be true, it has to be. That's what makes us unique. We cut through all of the gimmicks. We will explain everything in a transparent and direct manner. We look at your entire business, develop a customized program and then we will show you exactly how the program works. We work diligently so that there are no surprises.

What if I already own or lease point of sale or processing equipment ‒ do I have to buy your equipment?

Again, this is not an issue. Depending on which solutions you ultimately choose, we can generally work with existing equipment. Moreover, the equpiment leases are separate from the processing so there's no contractual issue in making a move once we have earned your business.

Sounds great...what do we do to learn more?

We need to spend a little time with you learning about your business ‒ either on the phone, in person or via e-mail. Please learn more about us at www.ecatlantic.com. Then, when you are ready, call us at 866-526-4950 or e-mail us at learnmore@ecatlantic.com. We look forward to earning your business.